Frequently Asked Questions
Is all of your soap hand-crafted?
Yes. Levi and his family hand-craft each and every bar.
How do you make the soap?
We use a traditional cold process. In one container, we mix the goat milk with the lye (sodium hydroxide). At the same time we mix/melt the base oils in a separate container. Then we mix everything together and finally add the fragrance oil or essential oil (if any). Sometimes a carrier agent is also added such as oatmeal or coconut flour. See the listed ingredients for the individual soap for clarification. Then we pour the soap into a mold and cure it for 6 to 8 weeks before sale.
Do you add water to the soap?
No, just raw 100% goat milk.
Does the soap change color over time?
Some will, depending on the specific curing properties of the oils. Most of the color change occurs in the first 30 days of curing. Over time as the soap continues to cure, the color can continue to evolve. This is a normal property of handcrafted soap.
Where do you get the goat milk?
Levi owns his own milking goats. We only use high quality goat milk so that we can produce the best goat milk soap. We know that the goats are eating the right food and that the goats are healthy.
Why is there white powder on the soap?
This is a natural and normal by-product of the cold-process in soap making. The soap is safe to use. Soap makers refer to this layer as soda ash, or dried glycerin. Goat milk soap is particularly susceptible to this because the ingredients are kept as cool as possible during the soap making and curing process. The lower temperatures keep the milk from scalding, but sometimes have this side effect.
Is your soap super-fatted?
Yes. This means that we deliberately have a little extra oil in the recipe. Most hand-crafted soap is deliberately made this way to augment the benefits from the oils and to ensure that all of the lye cures properly, due to normal variability in the saponification properties of the oils.
What is the best way to care for the soap?
Let it dry between uses. Don’t let it sit in water.
Do you accept returns?
We are very sorry but no. But please let us know immediately if the product arrives in unsatisfactory condition.
Is your soap vegan?
No, it is “goat milk” soap.
I have sensitive skin. Which soap should I use?
Most people find goat milk soap to be very gentile and moisturizing even to sensitive skin. We recommend trying the Fragrance Free soap. You can also try some of the essential oil or enhanced soaps, but test the soap first on a small area of your skin. Discontinue using the soap if you have any undesirable reaction.